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Update On Effects Of Corona Virus

This page will show any branch closures or effects to the operations of MDP Supplies during the Corona virus (Covid19) outbreak.

As this is a rapidly changing situation we will update this page with all the latest information that we have.

Monday - 21/09/20

Trade Counters
All our trade counters across the UK are open for Click & Collect orders. For full details click here.

Important Face Mask Update
With Covid infection rates rising we want to do all we can to keep customers and staff safe.

All customers entering our stores must wear a face mask. If you do not have one you will be offered a complimentary mask.

Most importantly, for customers who cannot wear a mask, for whatever reason, on arrival just call the branch on the number displayed and our staff will come outside and bring your order to you, like a drive thru.

We hope that doing it this way we can maintain a safe shopping experience for everyone.

Online Orders
We are despatching online orders as we have implemented changes to staff procedures at our warehouses to ensure social distancing of staff.

Next Day Delivery
Important: The Next Working Day delivery option is back. We will do our utmost to get all orders placed before midday despatched the same working day but we kindly ask for your understanding if this is not possible.

Customer Service
We have increased staffing at our customer service call centre but phone lines are exceptionally busy so we have had to close phone lines at 5pm to allow the team to get back to customers. The call centre is now open 9.00am - 5.00pm Monday - Friday.

Fabrication Department
Our fabrication department is extremely busy and we have added additional staff to increase the output.

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