How To Order
You can buy online or alternatively you can call your nearest branch (click here for branch contact details) or buy in-store at one of our branches.

Last Order Time
Our last order time for next working day delivery is

Pricing
All prices on our website exclude VAT.

Discount
On all our products we offer discounts when you order multiple items from the same range. The ordering system will automatically calculate the correct pricing for the items that you have in your order. The discounts are applied across the selected range so, for example, buy any 5 rolls from the DeTape 440 Series Gloss and get the discounted price. The more you order the greater the discount.

Payment
Payment can be made by any of the cards shown below and we also accept cash for over the counter sales at our branches. On the website you can pay in British Pounds or Euros (€).

At UK mainland branches cards or cash payment can be made in British Pounds Sterling only. In Northern Ireland payment is accepted in British Pounds or Euros (€) at the prevailing exchange rate.

Credit Accounts
We do not offer credit accounts to private businesses or individuals.

Order Fulfilment
If your order is placed before our last order time we will ensure that your order is despatched the same day by the selected courier method (subject to stock and fraud checks).

Fraud Checks
We check all orders to ensure that they are not fraudulent. This protects us as a merchant from chargebacks by credit card companies and protects customers as we vigilantly screen orders. Obviously we can't disclose our processes for checking orders for potential fraud but by including your telephone number and email address when you order it can speed up the manual verification process should we need to contact you.

If we are not satisfied with the authenticity of an order we will not despatch it and refund the payment.

All orders detected as fraud are reported to the Police / Garda and also added to our internal fraud screen systems.

Courier Selection
In the checkout process you can select your preferred delivery method. The delivery options are determined by the time the order is placed, your location and the overall weight of the order. We will, where possible use your preferred delivery method.

We use the following delivery providers - (services available depend on delivery and despatch location)

GB	GB	GB / NI	NI / Ireland	Europe

Costs
Full information on delivery costs and timescales are shown here.

Tracking
When your order is picked and despatched you will receive an email which will contain the courier tracking number if a courier delivery service has been selected in the ordering process.

Mainland EU Orders
Orders shipped to the EU mainland are exempt from UK VAT but the receiver of the order is responsible for payment of their country's VAT and / or duty to the courier before delivery. If a shipment is returned to us by the courier due to non payment any freight costs incurred will be charged to the customer.

Delays / Loss In Transit
If an order is delayed by a courier we will endeavour to keep you informed and chase up the courier on your behalf. If a courier informs us that a consignment is damaged or lost we will, at our expense send out a replacement using the same type of delivery service as the original order, eg next day courier.

Liability
If you have paid for a next day delivery but the order was not despatched by MDP Supplies on the correct day to meet this requirement then liability is limited to the refund of any delivery cost paid (if any). We are not liable for next day delivery costs associated with orders that we despatched on time but have failed to arrive due to the courier. If you give instructions to a courier to leave the parcel without your signature then we are not responsible for any loss incurred. We do not pay compensation for any consequential loss under any circumstances.